Call Zeeshan re OSM FW rules

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2026-03-24

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UN Sprint W13: Call Zeeshan re OSM FW rules
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Synced from Mission Control - Zeeshan (GIS PM) debriefs on FW rules approval stuck with Antonio Candelaria in security. Related to OSM server access ticket Zeeshan (GIS PM) debriefs on FW rules approval stuck with Antonio Candelaria in security. Related to OSM server access ticket
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Zeeshan (GIS PM) debriefs on FW rules approval stuck with Antonio Candelaria in security. Related to OSM server access ticket

0:05 · 13:38
Synced from Mission Control
Zeeshan (GIS PM) debriefs on FW rules approval stuck with Antonio Candelaria in security. Related to OSM server access ticket

0:11 · 13:42

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Call Zeeshan re OSM FW rules
Assign to Carlos Rodrigo - AOM DS

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- Connect to https://ineedservice.un.org/erm_enu/start.swe?SWECmd=Login&SWEPL=1&SRN=YBQUIxGq9ccz7LVKJnezxs3Je6BWYmMN1w9dFiAfPc8b&SWETS=1480331200
- From Favorites section, select UNGSC AOM DS Generic SR
- Click on Continue
- Select 'UNLB47 - ICTS/ICC Technical Services/Application Operations Management' in Service/Section
- Go to Fill out Request details
- In Summary, substitute the current text with:
Call Zeeshan re OSM FW rules
- In Describe/Justify... put the following:
Call Zeeshan re OSM FW rules
Assign to Carlos Rodrigo - AOM DS
- Click on Submit
- Click on the SR reference for the ticket we just created to enter in the ticket
- Save the WO reference that says it was created for UNGSC AOM DS
- Open now https://ineed.un.org/
- Go to Work Order section
- Go to All my group's Work Orders, click on Search icon and in the WO # put the WO reference
- In 'Assigned To' put 'RODRIGO' and hit Tab key to save
- Click on the WO reference
- Go to Assets and click on the + button
- In asset number put 'No context selected' and save
- Click on the Change status button and select Status: Pending and Sub-Status: Waiting on Customer
- Provide here the RFS and WO number
- If there is already an asset # don't add another one

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- Open https://ineed.un.org/ and login
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{WO}
- Click on Priority field to deselect the WO # field
- Click on the WO reference link
- Go to Assets and review that in the Asset List, there is at least one item. If not, stop.
- Click on the Change status button, which is a Hierarchy/org-chart icon located just right from the 'Form available' text
- From Status dropdown select: Closed
- From Sub-Status dropdown select: Completed
- In Comments field just below Sub-Status, write 'Completed' and click on Save

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