SupportTrack
Today
Items
Projects
Time
Logs
Timesheet
CTO Time
Reports
Overview
Meeting Notes
Activity Summary
PMDS Activity Summary
Time by Category
Time by Item
Normalized Tracking
Taxonomy
Automation
PMDS
Templates
Knowledge Base
Wiki
Organigram
Servers
URLs
Firewall Rules
--:--
MAD
NY
--:--
· IN
--:--
⏱️
No tasks running
⏹️
What is this ticket about?
Title
Timer
▶ Start
Status
Open
Pending
Closed
💾 Save
Cancel
Item
— No item —
missing a cybersecurity agent "Tenable SC agent"
Pitch FW rules database
Review email: Action Items: DRX + Migration to Global/Proxmox
Review RDM file from Andrea - Review of RDM file
CommsNet guidelines: Request FW rules so NCC can access API URLs from mini PCs
Discuss documentation and handover details between APP and DS
Fix MongoDB backup issues
Prepare documentation for CommsNet DRX 2025
Request FW rules to reach a destination from COMMSNET frontends
Re: Security Assessment COMMSNET: missing patches on servers (was RE: Service Request Submission Notification - SR ID: RFS-1-12576322547)
Review CommsNet Tracking guidelines
Analyze and store FW rules from RFS-1-12587102763 and RFS-1-12587102868
DDBoost backups implementation in Linux
Disaster Recovery Procedure (Scope AOM)
Prepare handover sessions - Handover 2026
Review ISCP for CommsNet and UA Notifications
Clarify technical maintainer for ESB QA and ealab servers
Create monitoring script for WSO2 process ID
Create new failover steps document
Create POC for new WSO2 version on Azure
Cybersecurity Advisory - Security Advisory WSO2-2021-1738
ESB DR alignment project
ESB issues to be discussed and improved in knowledge base
Fix assignment of server on 'Server per app' Excel file
Issues with servers shut down
Request removal of API monitoring
Update guidelines
Contract Break
New Mandatory Training – Preventing and Addressing Sexual Misco
Request additional days in GSM
Request going back to full-time work
Check Medianet guidelines
Medianet guidelines: Application section is empty in SCOM (Giuseppe Ricco comment)
Medianet guidelines: Reply to Valeria Matveeva re MIN-MNAPP-53 (Sandra task)
Migration to GLOBAL - Plan migration
Ask Anas how to raise issue with Windows Updates in OCHA? server
Batch 5A - Linux Updates of OSM Maps Application
Check if ESB - Issues with servers shut down can be closed
Check if I can close "Migration to Proxmox - Prepare Vector Tiles migration"
Check if Proxmox migration project can be closed
Check with Jesus if something needs to be done on PRE - add disk for /var/lib/docker and remove folder from /var or can be closed
Close project and related tickets - Mission PIN code - Migration to GLOBAL
Close WO-RFS-1-12824869366
Consolidate Keepass access to passwords
Dependency allowance paperwork
Finish Powershell script for getting Linux server info
FW: ICT Security Advisory -Nginx UI Authentication Bypass
Idea: automate iNeed activity logging from Support Tracker
Prepare Claude skill for deployments
Reorganize project: Batch 5A (Saturday) - Windows updates on SQL Server of critical applications - February 2026
Responsible person for the update of ISCP
Review AI Wiki redesign — check design, UX, and any tweaks needed
Review decomissioned servers by ESB - make decomission plan and status check
Review old backup system with Santiago - OpsData
Wiki servers: If a server is hosted in VMWare, mark IP as missing field, even if filled.
Windows updates - Update Knowledge Base
Cron <root@opsdt-e-db-02> /usr/local/bin/backup_mysql.sh >/dev/null
ISCP document review — get MEG access to ISCP_Status_2026.xlsx and update tracking
Monitoring scripts in VDI
Morning Tasks - 18-04-2026
Review ANX for WO-RFS-1-12822116388 and provide update or close RFS
Follow up: implement snapshot backup policies after Proxmox migration (RFS-1-12740178997)
Follow up on firewall rules temporary approval
OSM data migration - Pending tasks
OSM Maps (Batch 5A week)
OSM Monthly patches - Consolidate procedure
Search for UN Base passwords and provide to Zeeshan
Change Notifications servers technical owner to DS
Update UA Notifications profile in Unite Apps
Module for retrieving Linux server info (RHEL version, CPU, disks, etc.)
Follow up on CommsNet/MediaNet requests for guidelines and uCMDB changes
Open backup requests for PRE servers
➕ Create new item…
🔗 Open item
New Item Title
Subtasks
Saved
Add subtask
↕
↑
↓
🗑
Track bite-sized steps and check them off as you finish.
🗑 Delete Activity
Stop Timer
Activity comments